Spending responsibly with Genoapay

Tips and resources

Spending Responsibly

Ensure you can afford the instalments

If you don’t have a regular income that will cover the weekly Genoapay instalments then you should not use Genoapay as a payment option

Don’t miss payments

If your weekly payment is declined there is a $10 default fee charged to your account. To avoid any fees and keep Genoapay free to use, make sure that you have sufficient funds available in your account every week.

Communicate with us

If you need to move an instalment day then let us know as soon as you can and we can move the payment to a more convenient cycle

Do you really need it?

If you don’t really need it then perhaps simply save your money for another day

Keeping track

When you login to your Genoapay account you can track all of your payments and view when the next ones are due to come out of your account.

You can have up to 3 separate purchases on Genoapay at any one time, ensure you log in regularly to check when the payments are due

Just like a bank account you can see your available funds at any time

Tracking payments is really important because we want you to keep Genoapay free

Other Resources

Here are some other websites which can help teach you about managing your money
What to know before borrowing

What to know before borrowing


Financial worksheets

Financial worksheets

Financial Capability Trust

Need assistance?

We’re here to help. If you think you’ll be late for a payment in advance, or are having trouble with declined weekly payments please talk to us. We’ll be happy to arrange a reschedule of the payment.